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Shipping Policy

What is DYAUSMED Healthcare's Shipping Philosophy?

Promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact. We take pride in delivering on time, every time!! If you have shopped with us earlier, we are of course confident that you already vouch for us!

 

How long will my order take to arrive?

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates. To check the delivery time in different cities across India, read more...

 

Delivery within 4-5 business days

Your order will typically reach your doorstep within 3-4 business Days if it is being shipped to the following areas:

  1. Delhi NCR (Delivery within 2 Weeks in select locations)
  2. Metros
  3. Select major cities given below:

 

Delivery in 7-8 business Days

For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 7-8 business Days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.

Heavy or bulky items

Some products in our catalogue are heavy or bulky and shipped through our surface logistics partner. These orders may usually take 12-15 business Days and their delivery may not be possible at a few select locations.

Tracking

 

How do I track my Order?

Email and sms are sent to you after the Order is Shipped that contains the tracking number and name of the logistics provider.Visit the website of the logistics provider and enter the tracking number for your shipment details.

 

I should have received my order by now but I haven't. What do I do?

If you have the tracking information ( reference number and name of the Courier partner) please visit the courier partner's site and check for your Order. You can call the courier partner with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you.